New service
Aged care support that keeps you at home, and in charge
QCare now supports older Australians across Cairns and Far North Queensland — with the same integrated, one-provider approach we've offered NDIS participants for years.
Why we're doing this
Ageing well shouldn't mean navigating alone
Aged care has its own language: assessments, classifications, packages, co-contributions. We already spend our days translating that kind of system for NDIS participants — so families kept asking us to help with Mum and Dad too.
Now we do. Whether you're arranging support for yourself, or you're an adult child trying to organise care from another suburb (or another state), you get one contact who knows the whole picture.
Funding pathways
However your care is funded, we can work with it
Support at Home
The Australian Government's in-home aged care program. We help you understand your classification and budget, then deliver the day-to-day supports that keep you at home.
Home Care Packages
Already have a package (Level 1–4)? We can deliver supports under it and coordinate the other providers in your plan.
CHSP — entry-level support
A little help goes a long way. Domestic assistance, transport, social support and personal care for people who don't need a full package yet.
Privately funded support
No assessment, no waiting list. Purchase support directly at agreed hourly rates — ideal while waiting for funding, or to top up an existing package.
Not sure which one applies to you? That's normal — and it's exactly the sort of question we're happy to answer over the phone.
What we can help with
Practical, everyday support
Delivered in your home and community by workers who turn up when they say they will.
Personal care
Showering, dressing, grooming and continence support delivered respectfully by consistent workers.
Domestic assistance
Cleaning, laundry, linen and light home maintenance so the house stays safe and comfortable.
Meals & shopping
Meal preparation, nutrition support and help with the weekly shop.
Transport & outings
Appointments, errands and getting out into the community — not just medical trips.
Social support & respite
Companionship, group activities and planned respite that gives family carers a genuine break.
Allied health liaison
Coordinating physio, OT, podiatry and nursing so recommendations actually get implemented.
Getting started
How aged care support begins
Have a chat
Call us or send an enquiry. We'll talk through the situation — no assessment jargon.
Get assessed
We help you register with My Aged Care and prepare for your assessment, or start privately straight away.
Plan your support
We map your funding against what you actually need and want, and agree a schedule.
Start and review
Support begins with consistent workers, and we review regularly as needs change.
Supporting someone with both NDIS and aged care needs?
We coordinate across both systems, so nothing gets lost between them.
New to aged care? Start with the guide
Our aged care guide explains eligibility in plain English and walks through each funding pathway — Support at Home, Home Care Packages, CHSP and private.
Ready to make an aged care enquiry?
Our aged care enquiry form asks a few extra questions about funding and supports, so we can come back to you with real answers.
Let's talk about care for you or your parent
A short conversation is usually enough to work out what's possible, what's funded and what happens next.